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4.3 | 206 Reviews

Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer

LG WKE100HVA

Available in 2 Color(s)

Features

  • Ultra Large Capacity 4.5 cu.ft. Washer and 7.4 cu.ft. Dryer
  • Single Unit WashTower™ Design
  • Built-In Intelligence - AI Fabric Sensors/Smart Learner/Smart Pairing™
  • Allergiene™ Wash Cycle/ Sensor Dry

Quick Specs

  • Type: Combination Washer Electric Dryer
  • Energy Star Rated: Yes

See More

 
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Built-in Intelligence Takes Out The Guesswork

Forget about sorting or choosing cycles- built-in sensors use AI technology to detect fabric texture & load size, then customize wash motions and dry temps & more for advanced fabric care.

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Helps Remove Allergens

The LG WashTower™ can also handle common household allergens that attach to your clothing. The Allergiene™ wash cycle uses steam to remove up to 95% of common allergens such as dust, pet dander and pollen from your wardrobe .

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Eliminate the Guesswork with Sensor Dry

A built-in sensor detects moisture & auto adjusts drying time- saving energy with less wear & tear.

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Redefine Your Space

A sleek, streamlined look with scratch-resistant tempered glass doors are complemented by by rose gold trim.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

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All You Want In Half The Space

Reinvent how you do laundry with room to add a sink, a folding table or organized storage-all with a sleek, streamlined look in half the space plus easy-reach controls. No step stool needed.

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Get It All Done In Less Time

Ultra Large capacity (4.5 cu. ft. washer & 7.4 cu. ft. dryer) fits more to save time on every load.

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Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

Built-in Intelligence Takes Out The Guesswork Forget about sorting or choosing cycles- built-in sensors use AI technology to detect fabric texture & load size, then customize wash motions and dry temps & more for advanced fabric care.

Helps Remove Allergens The LG WashTower™ can also handle common household allergens that attach to your clothing. The Allergiene™ wash cycle uses steam to remove up to 95% of common allergens such as dust, pet dander and pollen from your wardrobe .

Eliminate the Guesswork with Sensor Dry A built-in sensor detects moisture & auto adjusts drying time- saving energy with less wear & tear.

Redefine Your Space A sleek, streamlined look with scratch-resistant tempered glass doors are complemented by by rose gold trim.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

All You Want In Half The Space Reinvent how you do laundry with room to add a sink, a folding table or organized storage-all with a sleek, streamlined look in half the space plus easy-reach controls. No step stool needed.

Get It All Done In Less Time Ultra Large capacity (4.5 cu. ft. washer & 7.4 cu. ft. dryer) fits more to save time on every load.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

Features

  • Ultra Large Capacity 4.5 cu.ft. Washer and 7.4 cu.ft. Dryer
  • Single Unit WashTower™ Design
  • Built-In Intelligence - AI Fabric Sensors/Smart Learner/Smart Pairing™
  • Allergiene™ Wash Cycle/ Sensor Dry
  • ThinQ® Technology with ThinQ Care
  • Tempered Glass Doors with Rose Gold Trim
DRYER PROGRAMS
No. of Dryer Programs 6
Dryer Programs Bedding, Delicates, Downloaded, Heavy Duty, Normal, Small Load
No. of Dryer Options 7
Dryer Options Control Lock, Energy Saver, Less Time, More Time, Wi-Fi / Remote Start, Signal, Wrinkle Care
Drying Levels Damp, Less, More, Normal, Very
Manual Dry Times 60 min., 50 min., 40 min., 30 min., 20 min.
Temperature Settings High, Low, Low/Medium, Medium, Medium High
LAUNDRY APPLIANCE CAPACITY
Washer Capacity 4.5 cu.ft.
Dryer Capacity 7.4 cu.ft.
SUMMARY
Product Color Graphite Steel (V)
Delay Wash Yes
Full Touch Electronic Control Panel with LED Display Yes
Electric Dryer Option WKE100HVA
Gas Dryer Option WKG101HVA
Series WashTower™
Touch Buttons Yes
Type Single Unit Front Load Washer and Dryer
Center Control® Yes
ENERGY
CEE Tier Tier 2
CEF 3.94
ENERGY STAR® Certified Yes
IMEF 2.92
IWF 2.9
WASHER PROGRAMS
No. of Washer Programs 6
Washer Programs Bedding, Delicates, Downloaded, Heavy Duty, Normal, Speed Wash
No. of Washer Options 9
Washer Options Sanitary, Signal, Control Lock, Tub Clean, Wi-Fi / Remote Start, Delay wash, Extra Rinse, Pre-wash, Steam
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Cool, Hot, Very Warm, Warm
No. of Spin Speeds 5
Spin Speeds High, Low, Medium, Medium / High, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
FABRIC CARE FEATURES
AI DD® Yes
AI Sensor Dry™ Yes
Allergiene™ Cycle Yes
Precise Temperature Control with Variable Heater Yes
Sanitary Cycle Yes
Sensor Dry Yes
Steam Technology Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
3 Minute Installation Check Yes
4 Adjustable Legs Yes
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
Drum Light Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Wrinkle Care Option Yes
Remaining Time Display/Status Indicator(s) Yes
Reversible Door No
Cabinet Vibration Sensor Yes
True Balance® Anti-Vibration System Yes
FlowSense™ Duct Clogging Indicator Yes
Internal Water Heater Yes
Venting Option 3 Way Venting
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
Smart Pairing Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
Wifi Yes
MOTOR
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
MATERIALS AND FINISHES
All Available Colors Graphite Steel (V), White (W)
Aluminized Alloy Steel Drum Yes
Cabinet Painted Steel
Control Panel Plastic
Door / Rim Large Circle Shiny Rose Gold Rim
Door Cover Tinted Round Tempered Glass
NeveRust™ Stainless Steel Drum Yes
Top Plate Steel
CERTIFICATION
AAFA Yes
POWER SOURCE
Dryer Power Source Type Electric
Washer Electrical Requirements 120V, 10Amps
Dryer Electrical Requirements 240V, 30 Amps
Ratings CSA Listed
Washer Power Source Type Electric
OPTIONS/ACCESSORIES
LP Conversion Kit 383EEL3002D
Side Venting Kit 3911EZ9131X
DIMENSIONS
Carton (WxHxD) 30 1/16" x 79 11/32" x 32"
Depth with Door Open 55"
Product (WxHxD) 27" x 74 3/8" x 30 3/8"
Weight (Product/Carton) 311 lbs / 346 lbs
WARRANTY & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 048231029353

Quick Specs


  • Appearance

  • Type: Combination Washer Electric Dryer

  • Features

  • Energy Star Rated: Yes

Specifications Sheet

Energy Guide

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.3 out of 5

81% of reviewers recommend this product.

1 Stars

2 Product is terrible LG failed to make it right

Eire1993 11/27/2023

Here is a follow up to my review from last week titled: Product is terrible and LG failed to make it right . . . I gave the full rundown 5 days ago and at that time LG and their Presidential Liaison had completely failed to take any definitive action to remedy my situation i.e. that their product began malfunctioning less than a month after purchase problem persisted and worsened to the point of being inoperable and that I then have had to spen the past month trying to get it fixed or replaced under warranty. So here we are 5 days later and still crickets from LG / Presidential Liaison despite speaking with a supervisor a week ago and being told I would hear from them within 2 business days and despite responding to a text telling me a reply would be forthcoming in 24-48 hours. So I called again this morning and asked to speak with a supervisor. It took 40 minutes to get a supervisor on the phone and another 15 bringing him up-to-speed only for him to then simply give me the exact same line as a week earlier -- basically we will email Presidential Liaison bc there is no other way to contact them and let them know this is urgent so you just have to wait. I told him this response was completely unacceptable given the amount of time I have already waited for some meaningful action to be taken and how much time I have spent personally trying to get the issue resolved. The supervisor apologized profusely and said they understand how I feel. I know it is a script but cmon consider the facts and read the room -- dont patronize me at this point. They said they had to follow the process and wait for Presidential Liaison to contact me. So now I sit here and wait again. This has been such as terrible experience it is comical at this point and should be a case study for how not to handle a legitimate customer warranty request. I posted my review hoping to get someones attention to this matter and got a reply from Tanisha 4 days ago apologizing thank you I feel so much better now and assuring me that they work really hard to make sure our customers love our products and services and that our team is working on a solution while I am writing this reply. They they close with Please let us know if we can be of further assistance. yet with no means of following with Tanisha or anyone else at LG. Id love to hear from you. That was 4 days ago with not a peep from LG. Again laughable.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great warranty and customer service

Pennsylvania Grandma 11/26/2023

We bought this as a closeout on a floor model from Lowes for a great price. It had a few scratches and dents on the sides but we were installing it in a closet so that didnt matter to us. We hooked it up the following weekend and did the test load as directed. It seemed fine until it was time to pump out the water and spin then it showed an error code. The troubleshooting section of the manual said to call for service for that code. I called on Monday and was directed in some steps to reset the computer. I tried another test load with the same results. I called LG again and they scheduled a service appointment for the very next day. The technician was very thorough and discovered the issue and also another one that may have been caused by the unit being moved around at Lowes. He ordered the parts and came back the day after they were delivered to install them all under warranty with no additional cost to us. I have done several loads of laundry since and love this unit the great warranty and customer service
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Product is terrible and LG failed to make it right

Eire1993 11/22/2023

When I recently remodeled a bathroom / laundry room I decided to upgrade my LG washer and dryer. My previous LG washer and dryer units were awesome. Never had an issue with either. I was a big fan of LG quality / tech / support. So naturally I looked to see what offerings they had currently that would work for my project. I found the LG Washtower unit and loved the look / tech / design / utility of the single unit. The reviews were generally positive so I pulled the trigger. Within a month of installation I began getting a vS error code looks like u5 on the display. I looked at the manual and it said it was a vibration sensor error and that I should call for service. I first looked online to trouble shoot the issue and addressed all the points noted in my research -- I reset the unit I ensured that it was level I checked to make sure the issue wasnt simply being caused by running unbalanced loads etc. Nothing worked. The issue persisted so I contacted LG for a warranty repair but the process of trying to get that scheduled was so time consuming and onerous that I bailed on the process as the issue was only happening intermittently at that point. Over the next several months the issue began to occur more frequently so I again initiated the warranty repair process with LG. It took me two hours to schedule a repair appointment with an authorized LG service technician. During that two hours much of it was spent speaking with an LG rep who had no idea what the vS error code was and kept trying to school me on how to load the unit properly and to try all the stuff I had told them I already tried. To add insult to injury I had designed the laundry room so that the unit was recessed perfectly into a built in nook and it is extremely heavy so in order to pull it out so that the tech could access the back panel to work on it I had to hire a dryer duct cleaner who had a lift and could pull it out. They did that the day prior to my scheduled service. However later that same day I received an email notifying me that my service appointment had been cancelled. I contacted the service provider and they told me they rejected the job because they dont work on my model as they have not been trained by LG to do so. I then spent another several hours trying to get the appointment rescheduled ASAP as the unit was pulled out and blocking the entrance to my main bathroom. LG said they had referred my request to their service locater department and that I would hear back within a week. About a week later I received an email letting me know that another appointment with a LG authorized service provider had been scheduled. At that time I sent the service provider photos of the model # serial # and error code. They responded that they had ordered parts and confirmed the appointment. The day of service the tech showed up pulled off the back panel looked around and then said he had no idea what the issue was and couldnt fix it. He was there for less than 10 minutes. I called the company and spoke with the owner and he apologized and said they shouldnt have accepted the job as they dont work on my model same story as the first LG authorized service provider. Back to the drawing board. Called LG again and went through the exact same process but this time tell the rep I want to talk to a manager and elevate my warranty repair request. After waiting for 45 minutes I speak with someone and spend 30 minutes filling them in on the whole fiasco of a process so far. Tell them I want the issue elevated and that if they cant fix it immediately I want it replaced and reinstalled. The manager said they understood and would elevate my concern. Hours more time invested more time being told how to load my washer and ultimately that again I would hear back within 7 days. 6 days later I get a text message from a Presidential Liaison no joke wow theyre really taking this seriously telling me that another appointment had been scheduled with you guessed it the very same LG authorized service provider that a week earlier spent 10 minutes looking at my model only to tell me that they dont work on my model. Seriously unbelievable. So I call the service provider and ask what is going on since they had already been to my house looked at the unit and told me that they dont work on my model. He said that it was a forced booking so he had to manually follow up with LG to reject it which he would do. He apologized profusely again. So I called LG again. Same 20 minute process to navigate their customer service labyrinth to get to a rep. I started giving a brief rundown of the issue but then they start asking me if I have tried unplugging it or if I am sure I know how to load the unit. My head was about to explode. I interrupted the rep and apologized for it if seemed like I was focusing my frustration on her but that I had had it with this process. They apologized of course but said there was no way for me to contact the Presidential Liaison except via text. I explained that the text received from the Presidential Liaison stated I would be graced with a reply typically within 24-48 hours and that I needed this handled immediately. They apologized again and said they would email the Presidential Liaison department and ask for an expedited response. Absolutely amazing. So I then texted the Presidential Liaison I am just going to keep typing that and marveling at the irony and absurdity of it and wrote: I spoke with the LG authorized service provider you assigned to my case and they are rejecting the repair order. So no service is forthcoming. This is now the third time through this process with absolutely no progress made whatsoever. I have now spent over 20 hours trying to get this unit repaired. Please CALL me ASAP as I want the unit replaced and reinstalled immediately. That was on a Monday morning. It is now Wednesday afternoon and I have yet to hear anything back from LG or my Presidential Liaison. The whole thing is just amazing. So disappointed with LG. Be better.
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

Value

 
5 Stars

Its an excellent machine. Its the future.

Balto 11/22/2023

Its a fantastic product. It does the job. It looks great. You cant go wrong.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Laundry Days are Fun with LG

Sharon Cat 11/20/2023

I love my LG Tower Washer Dryer Front loaders are the best for the cleanest of clothes and this combo beats the rest. It does a better job than a commercial laundromat. The LG is intuitively smart with a detailed lighted menu. Its quiet and has a magnificent space age design At the end of each cycle the machine chimes a song to let you know when your wash or drying is done. The only thing I would add are wheels because the machine needs to be movable. Locking wheels would be great. I love my LG so much that I cant wait till laundry day How many people can say that?
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Finally got it fixed.

icwolp 11/17/2023

After much aggravation with prior assigned technicians who failed to appear this one was very professional and addressed my issue promptly.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Exceptional Unit

Suzie1 11/16/2023

I ordered this in September and it was delivered November 1st. I am so glad I researched this unit and others. This unit had the best reviews and it is amazing. My clothes are cleaner and the drying time is much faster. I am so happy.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Best purchase ever

Lauren Rivera 11/16/2023

I bought this a few weeks ago and as right now I can say that this is the best purchase Ive ever made This washer and dryer have so much space Im able to make a cycle for my comforter and big amount of clothes. For me it feels like I did an investment. I do recommend this washer and dryer combo
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Nice machine

Sb101 11/16/2023

I had to call LG for service.the first person I spoke with gave me 3 service providers 1 didnt respond to call2 didnt service my type of machine finally called service again and spoke to someone that knew what the problem was.received repair technician that came and fixed.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

very happy with the LG washer dryer

Johm and Joann Miller 11/15/2023

This is our second set of LG washer dryer had 1st set for 15 years this one doesnt disappoint. The settings are great on the washer clothes feel almost dry after wash cycle ends. Love that the dryer knows setting for drying from option chosen on washer. Very pleased with the set. Thanks for making a great product
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great Product

Squid61 11/13/2023

Great washer and dryer Tower. Best weve ever had. Been able to wash more using less water and energy
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Perfect size

Dkf46 11/9/2023

I bought this for our new vacation home which only has a closet for laundry. The size is perfect It is a full size washer and dryer that fits in a small space. Our clothes come out clean and I like all of the different settings you can use. It was the perfect choice for our new 2nd home.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love the efficiency of these machines

K Pierceall 11/8/2023

Ive had machine since mid August and love it. But I had a really hard time working with Lowes and will never purchase another appliance with them.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great Look and Operation

ToddCT 11/8/2023

We have had the unit for close to two weeks now and have done several loads. The respective digital read-outs on both the washer and dryer are user friendly and easy to use. I notice that when the washer is intaking water its a little loud and the dispenser for adding detergent and fabric softener leak a little when pulled out but not everytime. Other than that the units are operating as expected and look great.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Not sure yet washer and dryer still not working

Yolanda w 11/5/2023

LG washer and dryer didnt work when I received it and now it took over a month for someone to come out and look at it. And the customer service at LG SUCKS I HATE I BOUGHT IT .
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Nicely made compact user friendly.

William 2929 11/5/2023

Purchased set end of Sept.. Thought with controls being computerized wife might find it difficult to use. She finds it easy to use.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Lots of features

Ca999 11/1/2023

I bought this 2 months ago and love it.very quite and the dryer is great with many options
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features easy control panel

Iam3 10/27/2023

I bought this last month and am so happy I did. It works perfectly the customer service is outstanding.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Donna 0453 10/24/2023

Originally posted on lg.com

Yes, I recommend this product

3 Stars

No feature stands out

Lorenapple 10/22/2023

Both work ok. Mobile App is not user friendly very difficult to navigate.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Better be patient.

icwolp 10/18/2023

This was the worst experience I have ever experienced in attempting to schedule a repair.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Tower

Thank You LG 10/18/2023

I purchased the LG Washtower a couple of weeks ago and Im very happy with the results of it washing and drying all my laundry needs. Its my first LG product purchase but am sure it wont be my last. The touchscreen controls make doing laundry really simple. Thanks LG from one satisfied customer
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Love this style of stacked washer and dryer

phantomphixer 10/9/2023

We are very pleased with our new LG Wash Tower. Last year we purchased a top load machine with impeller and were not happy with it. We hated the idea of purchasing another new washer so soon but since we now had to replace our dryer it wasnt so hard to convince ourselves. The LG is such an improvement. We love this stacked unit for several reasons. Aside from working so much better in our space it was easy to hookup works far better than the top loading machine and our old dryer. The setting panels for the washer and dryer are so conveniently located Im average height and found the setting panel on the stacked dryers were often hard to read and reach. Having the control panels in between the units makes it much easier. Performance
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Im bragging

Dgrand 10/8/2023

At my age Ive been through enough washers and dryers but the LG I just got is far superior to anything I ever had
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Washer and Dryer-I am happy

LaurG 10/8/2023

I bought this product about a month ago. It fits perfectly in our remodeled bathroom. The other one we had took up too much room. It is an amazing machine. When you wash a load and put it in the dryer the dryer actually tells you what setting to put it on. I have not discovered all the things it does . It is so stylish. It looks like it fits in the room perfectly. I have a funny story I saw this particular washer and dryer when we thought of remodeling the bathroom. I wanted so bad but my daughter came across a washer and dryer that was much cheaper. Then the washer I had started acting up and I told my husband to just buy something that fit. I came home and my husband showed me what he bought I was shocked it was the one I wanted. I never discussed it with him. I am very happy.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Outstanding upgrade

GS121412 10/8/2023

Had this about a month and love it. So much better than our 9ld washer and dryer...cleans better quieter. Fits beautifully into our small space.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Easy to do laundry

VeenaS1 10/6/2023

I bought this a month ago and so far I have been enjoying it. Still have to learn more
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great washer/dryer unit

jhs27 10/2/2023

We love this new washer/dryer unit. It is so easy to use. We can even wash a full size comforter.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Love this new washer/dryer unit.

jhs27 10/2/2023

We love the features on this new unit. It is super easy to use. We cant believe how large the inside is. We can clean full size comforters now.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Best front loader for the price

CGendreau 9/27/2023

We have a small area that this unit fits right in and looks beautiful its not loud and cleans clothes very nicely When the cycle is done and the light turns on its nice to see inside incase a lost sock gets left behind I would recommend to someone that doesnt mind having to lift your clothes from bottom to top dryer its nice that the doors stay open if you open them... i love the song it plays when its done too
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Overrated

Greerc 9/24/2023

Worse purchase ever. Nothing but error codes and fixes.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
3 Stars

Great feature

Kriskomunz 9/22/2023

I bought a washer dryer tower less than a month ago
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

LG stackable washer and dryer

Marc mak122061 9/21/2023

We bought this about a month ago. So far I love this stackable unit. Even though it is full size it is so quiet. There are plenty of options on both the washer and dryer. Longevity is yet to be determined but we are off to a great start.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Product

J_Copeland 9/19/2023

I bought this a month ago. Easy install. Works great. Highly recommended.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Very bad experience

Appliance 123 9/17/2023

Very bad experience with the installation the 2 guys rush everything saying they have no time they left and dont do the right job ..I have to hire somebody else to pay to install my appliances.. very bad experience.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Pinch me I must be dreaming

DebiNYCAZ 9/12/2023

Never thought a washer and dryer could make me so happy to do laundry but this LG is a dream. Made my life that much easier. Id recommend it to everyone
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Mixed

NolaC 8/29/2023

After a bad experience in receiving a doa unit and having to wait for a replacement to arrive only to have it dumped in the middle of the laundry room even though the initial order included installation for some reason the replacement did not and then to discover the replacement is a dented unit and then to receive NO response from LG after confirmation of our complaint re all this...I am giving it two stars because it is a nice unit. The customer service is inexcusable.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Good Machine / Bad Customer Service

LKHUN 8/24/2023

I bought this washer/dryer tower last March and since the first time it showed an error code meaning the vent needed to be cleaned when drying on the normal setting not any other settings just normal. First they said I had to have the vents cleaned before they would send a service person have and I must show a receipt. After having the vents cleaned they then said they had to be cleaned all the way to the outside. Since this is a condo that is not an easy task. So $300 later they said I needed to do a reset then run 5 times. Finally last week they finally sent a service person out. The condo is a vacation rental and we actually live in a different state. So I arranged for building maintenance to meet them. They didnt call before they went and the maintenance guy was tied up and couldnt go with him. We never heard from anyone so I called to check and LG told me the service man CLEANED THE VENT AND SAID IT WORKED We cant get down there until next month but I can guarantee its not fixed Never again will I buy LG products
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Cant get the washer ON

Suzy The Homemaker 8/16/2023

Delivered yesterday and the prompts for the washer are not working. It seems he dryer prompts and dryer is working fine. Ive been on hold for service with no help from my local Lowes.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

patriciaj 8/13/2023

I bought the tower in May 2023. I am so happy I did - the settings are in the middle of the tower which as petite person makes it easier for me to use the fact that the laundry is weighed by the machines helps save time and energy when washing and drying and the sound of the bells to indicate the cycle the machines are going through is really helpful when I am working on other projects in my kitchen.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Heating element went our after just 7 months

Arissa 8/11/2023

We only had this for 7 monthd and the heating element went out. Limited warranty doesnt cover it so we went with our home warranty thankfully. Kind of bummed this happened as its brand new dn we never use it. I wish there was better help and if they send out a technician it would be nice to know the cost of diagnosis prior to them coming out
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

High heat on spin cycle

Doesnt matter 1 8/10/2023

We are experiencing high heat in the final spin cycle and have been waiting for a month for someone from service to call to setup an appointment to look at what the problem might be. Not a good way to start for owning our first LG product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Good Features but the new dryer needed repair.

Navin Shaw 8/9/2023

The bad - We got the wash tower delivered on July 26th and the dryer didnt work on arrival. LG did send a tech to repair the dryer but the entire process took a week where we had to dry clothes at Laundromat. The good - the washer dryer talk to each other and seamlessly decide the drying time based on the washing load and the washer is relatively quiet.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Happy with the unit

Great Deal on the unit 8/8/2023

Washer quit and then my dryer died shortly afterwards. Wasnt planning on purchasing the unit because we have a backup but Home Depot was having a great sale so we made the purchase.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Makes Doing Chores FUN

tad61 8/8/2023

My LG washer dryer not only looks beautiful I removed the doors to my laundry area so you can see them all the time and does a fantastic job cleaning my clothes but it plays music instead of an obnoxious buzzer making doing laundry a lot more FUN
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Oma14 8/8/2023

I bought my LG Tower about a month ago and I am so pleased with its performance. It is quiet spins excess water out very effectively and dries quickly. Installation was tricky in our small space but well worth the effort.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love this unit

RevASquaredPhD 8/7/2023

Looks great and works great Now I have room for a built-in cabinet.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

So quiet and efficient

HappyCustomer3509 8/6/2023

I love this stacked washer and dryer system. So quiet. Efficient. Does an outstanding job washing my clothes
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

LOVE my Washtower

Elr12389 8/5/2023

I have had my WashTower for about a month and LOVE IT Love that I can check the status of loads on my phone. Also love that the machines talk to one another.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Terrible experience

Unhappy Customer2023000 8/5/2023

Issues with this product from purchase date. Received no support or service.
Originally posted on lg.com

No, I do not recommend this product

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